Living Naturally EDI Compliance Guide
EDI compliance for Living Naturally suppliers in the North American natural health sector
Living Naturally requires EDI 850 (Purchase Order), EDI 855 (PO Acknowledgment), EDI 856 (Ship Notice (ASN)), EDI 810 (Invoice), EDI 997 (Functional Acknowledgment) from all suppliers. Non-compliance triggers chargebacks including late or missing acknowledgment: order processing delays and account flags.
Living Naturally is an electronic ordering network serving over 3,000 retailers and suppliers across the North American natural health industry. Suppliers receive EDI 850 purchase orders directly from Living Naturally on behalf of natural health retailers. Living Naturally uses SFTP-based EDI exchange and requires suppliers to respond with 855 acknowledgments and 810 invoices. Their ordering platform is widely used by Canadian and US natural health retailers, specialty supplement stores, and health food chains.
Required EDI Transactions
Living Naturally requires suppliers to support the following EDI transaction types. Click any transaction to view our detailed guide with segment breakdowns and examples.
Compliance Requirements
Here is what Living Naturally expects from EDI-compliant suppliers:
- EDI 850 Purchase Order receipt and processing
- EDI 855 Purchase Order Acknowledgment returned promptly
- EDI 810 Invoice submission matching PO terms
- EDI 856 ASN for all shipments
- EDI 997 Functional Acknowledgment for all inbound transactions
- SFTP-based EDI file exchange with Living Naturally's trading network
- ISA envelope formatted to Living Naturally's receiver ID specification
- Product identification using Living Naturally item codes
Chargeback Penalties
Non-compliance with Living Naturally's EDI requirements can result in significant financial penalties:
Common Living Naturally Chargebacks
- Late or missing acknowledgment: order processing delays and account flags
- Invoice discrepancies: payment holds and deduction claims
- Shipping non-compliance: carrier chargebacks and delayed payment
- Missing ASN data: receiving delays and potential short-payment
How to Achieve Living Naturally EDI Compliance
Getting compliant with Living Naturally requires three things: an EDI platform that supports all required transaction types, automated validation that catches errors before they trigger chargebacks, and integration with your ERP so orders flow through without manual re-entry.
EDI transaction formats follow ASC X12 standards, and product identification uses GS1 GTIN and GS1-128 barcode specifications. Both are required by virtually every major US retailer.
OrderSync handles all three compliance layers. Our purchase order automation platform processes EDI transactions (850, 855, 856, 810, 997) alongside PDF, CSV, and email orders through a single pipeline. Automated validation checks every order against your product catalog, pricing rules, and Living Naturally-specific compliance requirements before syncing to your ERP.
Related Guides and Articles
Learn more about Living Naturally EDI requirements and compliance best practices:
Related Resources
Test Your EDI Compliance
Upload your EDI documents to our free inspector and check for compliance issues before sending to Living Naturally.
Open EDI InspectorFrequently Asked Questions
Living Naturally requires EDI 850 (Purchase Order), EDI 855 (PO Acknowledgment), EDI 856 (Ship Notice (ASN)), EDI 810 (Invoice), EDI 997 (Functional Acknowledgment). Each transaction must meet Living Naturally's specific formatting and timing requirements.
Non-compliance triggers chargebacks that can range from $200 to $5,000+ per incident depending on the violation. Repeated non-compliance can lead to supplier suspension or loss of the retail account.
Yes. OrderSync supports all EDI transaction types required by Living Naturally and includes automated validation to catch compliance errors before documents are sent. Our platform processes EDI alongside PDF, CSV, and email orders through a single pipeline.