One Platform for Every Channel

Most B2B order teams manage EDI through one system, PDFs through another, and emails manually. OrderSync consolidates every order channel — AI extraction, automatic validation, and direct ERP sync — into one dashboard.

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What Your Order Stack Looks Like After Consolidating

Four things that change when all your order channels run through one platform

Centralized Order Dashboard

Manage all orders in one place. See status, errors, and processing history at a glance.

Automated Validation Workflows

Orders are validated automatically against your products, pricing rules, and customer data.

Customer & Product Sync

Keep customer and product data in sync between OrderSync and your sales systems automatically.

Complete Visibility & Control

Track every order from receipt to sync. Know exactly where orders are and resolve issues quickly.

Complete Order Management Suite

Everything you need to manage B2B orders efficiently

Automated Order Entry

Orders from EDI, PDF, and email are parsed and entered automatically. No manual data entry required.

Order Status Tracking

Real-time status updates as orders move through processing, validation, and sync stages.

Flexible Pricing Management

Set customer-specific pricing, role-based discounts, and quantity-based pricing tiers.

Error Resolution Tools

Clear error messages and tools to resolve validation issues quickly. Override prices, fix products, and push orders.

Team Collaboration

Multi-user access with team-based permissions. Work together to manage order exceptions.

Full Audit History

Complete audit trail for every order and line item. Track who changed what and when.

Common Questions

Does this replace my ERP?

No — OrderSync sits in front of your ERP. It handles order capture, format conversion, validation, and routing. Your ERP still runs inventory, fulfillment, and accounting.

Which order channels does it handle?

EDI, PDF, email, Excel, CSV, and web portals. Every channel flows into the same validation and ERP sync pipeline.

We already have an OMS. Do we need this?

If your current OMS doesn't handle multi-format document ingestion and validation, OrderSync fills that gap upstream — feeding clean, validated orders into your OMS rather than replacing it.

How does exception handling work?

Orders that fail validation are flagged in a queue with the exact issue. Your team resolves exceptions without touching the original document. Clean orders process automatically.

See All Your Order Channels in One Place

Show us your current order stack. We'll walk through how OrderSync consolidates it in 15 minutes.

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What Does OMS Stand For?

OMS stands for Order Management System. It is the software that tracks an order from the moment it arrives until it is delivered and invoiced, holding inventory availability, pricing, allocation, fulfillment status, and returns in one place. It sits between the sales channels that create orders and the ERP or warehouse that fulfills them.

The meaning is the same whether you hear it in business, in software procurement, or on a supply chain team: an order management system. The one place to be careful is financial trading, where OMS refers to a securities order management system, a different product category that happens to share the acronym. For the full definition and how it compares to an ERP and a WMS, see the Order Management System glossary entry.

OMS vs ERP vs WMS

SystemOwnsAnswers the question
OMSThe order, across every channel and locationWhere is this order and who fills it?
ERPFinance, purchasing, inventory valuationWhat did this cost and what do we owe?
WMSPhysical work inside the warehouseHow does this get picked and packed?

Order Management System FAQ

Order Management System. It is the software that owns an order from capture through fulfillment, invoicing, and returns. In supply chain, distribution, and retail the acronym always means order management. In financial services it refers to a securities order management system, which is an unrelated product.

No. An ERP is the system of record for finance, purchasing, and inventory valuation. An OMS orchestrates orders across channels and fulfillment locations and tracks their status in real time. Many smaller distributors run order management inside their ERP and never buy a separate OMS. Multi-channel sellers usually need both.

It is the layer that decides how demand gets met. The OMS holds every open order, checks availability across warehouses and suppliers, allocates inventory, chooses a fulfillment location, and releases the work. It is the system that can answer where a given order stands without someone phoning the warehouse.

In computing and enterprise software, an OMS platform is an application that manages the order lifecycle as a service other systems integrate with, exposing APIs for order creation, inventory checks, and status updates. It typically connects upstream to ecommerce and EDI channels and downstream to ERP and warehouse systems.

A WMS runs the physical operation inside a warehouse: putaway, picking paths, packing, and labor management. An OMS sits above it, deciding which orders get fulfilled from which location and tracking them across the whole network. The OMS tells the WMS what to work on; the WMS decides how the work gets done on the floor.