Infor · Industry ERP

Infor CloudSuite EDI Integration

Automate EDI and order processing with Infor CloudSuite

Quick Answer

Infor CloudSuite (Infor) requires third-party tooling for EDI order processing. OrderSync connects via direct API to sync EDI, PDF, and email orders as Infor CloudSuite sales records automatically. Most Infor CloudSuite integrations go live in 2 to 4 weeks.

Infor CloudSuite offers industry-specific ERP solutions for distribution (CloudSuite Distribution), food and beverage (CloudSuite F&B), and manufacturing. Infor customers often deal with high EDI volumes from large retailers and need reliable, low-maintenance EDI processing integrated with their ERP.

Who Uses Infor CloudSuite?

Large distributors
Food and beverage companies
Fashion and apparel brands
Companies with industry-specific Infor deployments

EDI Challenges for Infor CloudSuite Users

Infor CloudSuite users face specific challenges when they need to process EDI orders from retail trading partners:

Common Pain Points

  • Infor's own EDI solutions (formerly Liaison, now Infor Supply Chain) are complex enterprise tools
  • ION integration requires Infor consulting engagement
  • High EDI volume from major retailers strains manual exception handling
  • Different CloudSuite editions have different integration approaches
  • Non-EDI orders (PDF, email) still require manual processing outside Infor

How OrderSync Integrates with Infor CloudSuite

Infor ION API and Infor OS integration. Orders sync as Infor Sales Orders through ION messaging with full item and customer matching. Supports Infor's industry-specific data models.

Supported EDI Transactions

OrderSync processes the following ASC X12 transaction types and syncs them directly to Infor CloudSuite:

Why Infor CloudSuite Users Choose OrderSync

  • Simplified EDI integration without Infor's enterprise-grade complexity
  • All order formats (EDI, PDF, email) sync into Infor as Sales Orders
  • Automated exception handling reduces manual review workload
  • Works across CloudSuite Distribution, F&B, and Industrial editions
  • Faster time-to-value than Infor's own EDI solutions

Infor CloudSuite + OrderSync vs Traditional EDI

CapabilityOrderSync + Infor CloudSuiteTraditional EDI Middleware
EDI ProcessingBuilt-in, no separate translatorRequires EDI translator + VAN
PDF/Email OrdersAI-powered extractionNot supported (EDI only)
Pricing ModelFlat monthly + per-order pricingPer-document + VAN + monthly minimum
Implementation Time2-4 weeks2-6 months
Order ValidationAutomatic against Infor CloudSuite dataLimited or manual

Getting Started with Infor CloudSuite + OrderSync

1
Link your Infor CloudSuite instance to OrderSync via API. No plugins or middleware to install.
2
OrderSync syncs your Infor CloudSuite product catalog for automatic item matching on incoming orders.
3
Configure your retail and wholesale trading partners with their specific EDI requirements.
4
Orders start flowing from EDI, PDF, and email directly into Infor CloudSuite as sales orders.

Infor CloudSuite by Industry

Infor CloudSuite is commonly used in these industries. See how EDI works for each:

How OrderSync Compares

See detailed comparisons with the EDI providers Infor CloudSuite users typically evaluate:

Test Your EDI Documents

Upload and visualize your own EDI files with our free inspector. Check for compliance issues before sending to trading partners.

Open EDI Inspector

Connect Infor CloudSuite to OrderSync

Process EDI, PDF, and email orders directly into Infor CloudSuite. No VAN middleware. Implementation in weeks, not months.

Frequently Asked Questions

Does Infor CloudSuite support EDI natively?

Infor CloudSuite (Industry ERP) does not include native EDI processing. OrderSync adds EDI capability to Infor CloudSuite by processing EDI documents and syncing validated orders directly via API integration.

What EDI transactions can OrderSync process for Infor CloudSuite?

OrderSync supports EDI 850 (Purchase Order), EDI 810 (Invoice), EDI 855 (PO Acknowledgment), EDI 856 (Ship Notice (ASN)), EDI 997 (Functional Acknowledgment), EDI 846 (Inventory Inquiry) with Infor CloudSuite integration.

How long does Infor CloudSuite EDI integration take?

Most Infor CloudSuite integrations are completed in 2-4 weeks, including EDI setup, product catalog mapping, and ERP connection testing. This is significantly faster than traditional EDI middleware which typically takes 2-6 months.