4 minute tour

Watch an order go from inbox to ERP

No slides. A real purchase order arrives as a PDF. The agent reads it, two problems get caught, and the order posts.

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What you just saw

The tour uses Northstar Provisions, a food distributor, taking an order from one of its grocery accounts.

Stop running one workflow per channel

Some accounts order over EDI, API or a portal. Plenty still email a PDF, leave a voicemail or send a fax. All of it lands in one intake queue.

Catch bad lines against your own ERP data

Customers, products and contract pricing come from your ERP. Each line is matched against what you actually sell, at what you actually charge.

Review the exceptions, not every line

Every match carries a confidence level. Operators only look at what the system flags. In the tour that is two lines out of six.

Skip writing confirmations and invoices

The order writes into the ERP. Confirmations and invoices then generate and send back to the customer on their own.

The two catches in the tour

Both are the kind of thing that slips through when someone is re-keying sixty orders before lunch.

Unmapped SKU

The buyer wrote "the seeds, the 12 oz bags". That matches nothing cleanly, so the agent surfaces ranked candidates and the rep confirms organic chia seeds in one click.

$48 vs $52

The PDF quotes $48 per case for the olive oil. The contract rate on file is $52. The mismatch is flagged before the order can be released, not after the invoice goes out.

How to Test Order Extraction Before You Buy

Vendors demo on a clean, typed, single-page order. Your orders are scans and spreadsheets. Here is the test protocol, the seven traps that decide the result, and how to score a trial honestly.

  • How to build a test set that reflects what you actually receive
  • The seven traps that break extraction, unit of measure first
  • How to score at the line, so a near-miss counts as the error it is
  • The questions to ask every vendor, including us

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See it on your own orders

Send over a handful of the purchase orders you actually receive, however messy, and we will run them through and show you the result on your data.

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