Turn Text Messages into Orders
Customers text orders to your sales reps all day. Instead of copying those messages into your ERP by hand, let OrderSync parse every SMS, match products to your catalog, and create validated sales orders automatically.
How It Works
From text message to sales order in three steps.
Receive SMS
Customers text orders to a dedicated number or your sales reps forward messages to OrderSync. The system picks up every message instantly.
Parse and Match
AI reads informal text like "need 50 cases of SKU-1234 and 20 of the usual" and matches products against your catalog. Abbreviations, nicknames, and shorthand all work.
Confirm and Sync
OrderSync validates the order, sends a confirmation text back to the customer with the interpreted line items, and pushes the order to your ERP once confirmed.
Why Automate SMS Orders
Text-based ordering is fast and convenient for customers. Automation makes it fast for your operations team too.
Capture Orders That Would Get Lost
Text orders sit in a sales rep's phone until they remember to enter them. Automated capture means every order is recorded the instant the message arrives, nothing falls through the cracks.
Understand Informal Language
Customers do not text in SKU codes. They say "the usual" or "same as last week plus 10 more boxes." AI understands context and matches intent to your product catalog.
Instant Customer Confirmation
Customers get an automatic reply showing what was captured: items, quantities, and estimated delivery. If something is wrong, they text back a correction before it ships.
Free Up Your Sales Team
Sales reps spend hours re-entering text orders into your system. Automation gives that time back so they can focus on selling, not data entry.
Ready to Automate Text Message Orders?
See how OrderSync turns SMS messages into validated sales orders. 15-minute demo, no commitment.
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