Why Email Orders Turn Into Retyping
Email is the default order channel for smaller customers. The order might be three lines in the body, a forwarded thread, a spreadsheet or a photo of an order pad. None of it reaches the ERP without someone reading it and typing it in, and that is where wrong quantities and missed lines come from.
Where EDI Fits
If your goal is getting email orders processed, you do not need EDI in the middle; OrderSync turns the email into a checked order for your team to approve. If a trading partner or a 3PL needs EDI for the same order, the structured lines can become an 850 with the CSV to EDI converter, and you can check the result in the EDI viewer.
More on Email Orders
See email order processing for how OrderSync handles reply threads, attachments and customers who order from several addresses.