No More Rekeying. EDI, PDF and Email.

Every order your team keys by hand is a potential error — wrong price, wrong SKU, wrong quantity. OrderSync processes EDI, PDF, and email orders into your ERP automatically, with validation that catches mistakes before they cost you.

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What Changes the Week You Go Live

Four things order teams notice immediately after automating

Eliminate Manual Data Entry

Stop copying and pasting order data. AI extraction captures every detail accurately from any document format.

Accelerate Order Processing

Orders flow from document to your sales system automatically. Reduce processing time from hours to minutes.

Catch Errors Early

Automated validation catches pricing errors, missing products, and customer issues before they cause problems.

Scale Without Overhead

Handle 10x order volume without adding staff. Automation handles the routine work.

Complete Order Processing Automation

Every feature you need to process orders at scale

Multi-Format Processing

Process orders from EDI, PDF, Excel, CSV, and email. One unified system for all your order sources.

Automated Validation

Validate pricing, product availability, and customer data instantly as orders arrive.

ERP & eCommerce Sync

Push validated orders to WooCommerce, your ERP, or any system. Custom integrations built for your stack.

Customer-Specific Pricing

Manage custom pricing per customer with role-based and quantity-based pricing tiers.

Exception Management

Orders with issues are flagged for review. Valid orders process automatically in the background.

Complete Audit Trail

Track every order change, validation, and action with timestamped logs for compliance and debugging.

Common Questions

How fast can we go live?

Most customers process their first order within 5 business days. NetSuite, QuickBooks, SAP, and Dynamics 365 have pre-built connectors. We map your document formats in the first session.

Which order formats does it handle?

EDI, PDF, Excel, CSV, and email — all processed through one unified pipeline into your ERP. No separate tools per channel.

What happens to orders with errors?

Orders that fail validation are queued for review, not discarded. You see the specific issue — wrong product, price mismatch, unknown customer — and resolve it with one click. Everything else processes automatically.

Can we keep our existing ERP?

Yes. OrderSync connects to NetSuite, QuickBooks, SAP, Microsoft Dynamics 365, Acumatica, and WooCommerce. Custom ERP connectors are built if needed.

Ready to Stop Rekeying Orders?

Bring a purchase order from any channel. We'll show you the processing pipeline end-to-end. 15 minutes, no commitment.

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Where Orders Actually Come From

Most automation projects are scoped around EDI and then meet reality: a large share of B2B orders never arrive as EDI at all. Any pipeline that only handles X12 leaves the manual keying exactly where it was.

ChannelWhat makes it hardWhere it is covered
EDI (X12)Partner-specific quirks, unmapped codes, acknowledgment timingEDI guides
PDF attachmentEvery customer's layout differs; tables break across pagesPDF order processing
Email bodyOrder buried in prose, quantities written as wordsEmail order processing
SpreadsheetMerged cells, multiple sheets, no consistent header rowExcel to EDI
Fax or scanImage quality, handwriting, no text layer at allFax order processing
Phone or voicemailNo document exists until someone writes onePhone order processing

What Manual Order Entry Actually Costs

The keystroke time is the smallest part. The real cost sits in the errors: a transposed quantity becomes a short shipment, which becomes a fill-rate chargeback, a credit note, and a customer call. A wrong ship-to becomes freight paid twice. Model it with the order processing cost calculator using your own volumes and error rate rather than a vendor's benchmark, and check what non-compliance costs on the chargeback fee schedules.

What Automation Should and Should Not Decide

Extraction, validation against your catalogue and price list, duplicate detection, and unit-of-measure conversion should all be automatic. They are deterministic once the rules exist.

Judgement calls should not be. An unrecognised SKU, a price that disagrees with the contract, a quantity an order of magnitude off the customer's history: those belong in an exception queue with the original document alongside the extracted data, so a human decides in seconds rather than re-keying from scratch. A system that silently guesses on those is worse than one that asks.